Hall Pass Loyalty Program FAQs

• Members earn 1 point for each $1 that Member spends, exclusive of gratuity, discounts, and redemptions. 
• Use the Add New Check function to upload a picture of your check or receipt or type in the Loyalty ID and Restaurant Name, within 7 days of the date on that check.
• Checks older than 7 days may be submitted through our online form at https://forms.gle/T1XbCp8rXpz8f4NZ6 
• Points from eligible checks are automatically added to your account within 24 hours. You will be alerted of any non-eligible check submissions.
• Convert your Points into Rewards Dollars anytime you choose.
• Present your Member Card ID to your server and ask that your Rewards be applied to your check.
• If you don't already have a Member Card ID, one will be issued to you with your first Points conversion.
• Points and Rewards do not expire.
• Restaurant staff do not have access to Member accounts.
• Must be 18.
• Employees of Hall Management Group and its subsidiaries are not eligible for membership.

Hall Management Group  |  211 King Street, Suite 320  Charleston, SC  29401

843-724-3808   |  hallmanagementgroup.com  |  contactus@hallmanagementgroup.com 
Monday – Friday, 9:00am-5:00pm, excluding holidays